6-month Comprehensive Hardware Warranty
Enjoy complete peace of mind. Sourced from corporate lease returns, tested across 50+ diagnostics, and backed by our standard 6-month hardware components coverage.
Want longer cover? Extend to 12 months — available as a paid (chargeable) add-on at checkout or within 15 days of delivery.
6 Months
Hardware cover
7 Days
Replacement window
PAN India
Free pick-up
24–48 hrs
Diagnostics
What is Covered
Motherboard & Internal Circuits
Complete chip-level coverage, logic boards, controller chips, and processor failures.
RAM & Storage Components
Spontaneous failures of memory modules (DDR4/DDR5) and NVMe/SATA SSD storage sectors.
Screen Display Panel
Vertical lines, dead pixels (if more than 5), inverter failure, or motherboard connector issues.
Accessories
Standard bundled compatible chargers, adapter cables, and visual indicators.
What is NOT Covered
Accidental Physical Damage
Screen breakage, housing cracks, hinge damage from drop, liquid spill damage, and pressure spots.
Software & Driver Issues
OS corruption, registry issues, virus infections, and custom application software configurations.
Battery Depletion
Gradual battery runtime decline is natural. We guarantee 80%+ capacity at dispatch. Natural drainage is not covered.
Unauthorized Modification
Repairs attempted by local non-authorized technicians or broken warranty validation sticker seals.
Dead On Arrival (DOA) Policy
If your device is damaged in transit or fails to boot upon delivery, we execute our 7-Day Instant DOA Policy.
Unbox & Inspect
Verify screen integrity, cosmetic condition, and booting state within 48 hours of courier delivery.
Raise Claim
Notify us via mail (info@newagain.in) or call our helpdesk (+91 99990 97873). Keep original box and accessories.
Swap or Refund
We arrange free reverse pickup. An identical replacement is dispatched in 24–48 hours, or full refund in 3–5 business days.
Check Your Warranty Status
Enter your device serial number or invoice number with the email used for the order to see product, purchase date, expiry and coverage status.
File Warranty Claim
Submit invoice and device details to book diagnostics.