7-Day Satisfaction Guarantee
Hassle-Free Returns, Swaps & Refund Policy
If you are not 100% satisfied with your refurbished computer's performance, swap it or request a full refund within 7 days of delivery.
Return Eligibility
- • Return request must be raised within 7 days of delivery.
- • Original packaging box, bubble sheets, charger adapters, and manuals must be intact.
- • No physical scratches, drop dents, or liquid damages.
- • Software passwords, iCloud keys, or Google accounts must be logged out.
Replacement Policy
- • Same-configuration hardware swap dispatched within 24 hours of return receipt.
- • If the specific model is out of stock, we offer a free upgrade to a higher specification laptop.
- • Free courier delivery transit covering all branch coordinates.
Refund Processing
- • 100% full refund if device fails eligibility benchmarks within the 7-day window.
- • Refunds credited directly back to the original source payment mode.
- • standard processing takes 3-5 business days after item audits in Okhla.
Submit Return Request
Provide purchase invoice details to schedule reverse pickup.