Privacy Policy & Consumer Data Protection

When you browse our catalog to buy refurbished laptop equipment or create an account, we collect minimal operational data including name, shipping coordinates, GSTIN details, and email addresses. This information enables fast order processing and GSTR-compliant invoice generation.

Your billing and payment information is securely processed using 256-bit SSL/TLS encryption through PCI-DSS Level 1 compliant payment aggregator Razorpay. NewAgain Technologies never stores, records, or accesses raw credit/debit card numbers, CVVs, or NetBanking passwords on our servers.

We guarantee complete data security when sourcing corporate lease surplus and trade-in computers. Every incoming storage drive (NVMe, SATA SSD, or HDD) undergoes an intensive multi-pass data sanitization and overwriting process before inspection and re-listing.

This procedure permanently overwrites all storage sectors and performs a fresh clean OS installation, ensuring any previous enterprise or personal data is completely unrecoverable. When purchasing a certified refurbished laptop from NewAgain, you receive a completely sanitized, fresh storage drive ready for deployment.

We use functional and analytics cookies strictly to optimize page loads, maintain cart sessions, identify broken links, and measure our site speed. This directly improves our PageSpeed performance for mobile-first visitors in India.

NewAgain Technologies does not lease, sell, or trade customer contact directories to third-party advertisers. Sourcing metrics are shared exclusively with trusted logistics partners (e.g. BlueDart, Delhivery, DTDC) to coordinate delivery and reverse-pickup tasks.

Our data processing practices are fully compliant with the Digital Personal Data Protection (DPDP) Act of India and the Information Technology Act, 2000. Users hold full rights to access, correct, or request deletion of their personal information and registered account.

To exercise any of these privacy rights, write to info@newagain.in from your registered email address.

In accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the statutory Grievance Redressal Officer are published below: